Terms & Conditions


Welcome to bykloe.com. If you acces and use this website you are agreeing to the terms 1 conditions mentioned below.

The terms ‘bykloé’, ‘kloé’, ‘us’ or ‘we’ refer to the owner of the website registered under k l o é, Molenveld 57 9420 Erpe-Mere, Belgium, BE 0817 3052 71.

The terms & conditions are applicable to every order made by a visitor of this website (customer). Ordering through this website is only possible after reading and accepting the terms & conditions.



Bykloé states that all prices displayed on this website are mentioned in EUR, VAY included.
All prices are accurate but errors can occur. If a price has been set incorrect, you will be notified after you placed your order and you will get the chance to cancel the order if you don’t agree with the correct price.



Bykloé is shipping to all European countries, Switzerland and the Untited States.
Please note that shipping costs will vary, depending on the weight of the package and the country of destination.
Bykloé is not responsible for any delays linked to the shipping company.

The extra shipping cost will be mentioned an the check-out.

For Belgium we are shipping with Bpost.

For foreign shipment, your order will be managed by a reliable shipping company.



Bykloé respects the Belgian law of December 8 1992 that ensures the protection of the privacy during the processing of an order.

We will not give your personal data to third parties, except when this party is linked to one of our events.

The personal data, given by the customer, will only be used for following purposes: order handling, mailings from k l o é, invitations.

By placing an order you confirm that all details provided are accurate and true. You need to be an authorized user of this data.

You have the legal right to look into your personal data and make corrections when necessary.



Every buyer has the right to return goods within 7 working days. Beginning from the day the customer receives the order.

Bykloé should be notified by e-mail if the customer would like to return or change one or multiple product(s). Included in this e-mail the reason for the return.

All items should be in a perfect state, unworn, unused, no smell and accompanied by it’s bag, packaging and all other extra’s that were included in the shipping order.

Costs linked to the return are due by the customer.

The price of the product(s) will be refunded as soon as the product(s) have arrived at bykloé and have been checked for flaws.

Bykloé is not responsible for problems and delays that are due to problems with the shipping company. It’s always advisable to use a secure and registered shipping company.



Although the online catalogue has been put together with the highest precision, it is always possible that the given information contains mistakes or is incomplete. If this is the case please let us know and we will adjust it immediately.

Bykloé is not responsible in case of any mistakes.

If you have any questions about a product or an item on the website do contact us through the contact details on this website.

The offer of the products is applicable as long as the product is in stock.

Bilk can not be held liable for a product that is no longer available.